[column 12 layout="standard"] Administrative
The knowledge, skills, and abilities that address specific professional and technical roles.[/column] 

[column 12] Management Support
Provides administrative and clerical support to management. Serves as liaison between manager and co-op staff.[/column] 

[column 12] Office Organization and Management
Ensures co-op staff has supplies and equipment needed to perform their daily work.[/column] 

[column 12] Project Management
Demonstrates knowledge of the steps required in starting, organizing, planning, and managing a project.[/column] 

[column 12] Information/Records Administration
Effectively compiles, organizes, analyzes, stores and retrieves printed and electronic information.[/column] 

[column 12] Financial/Budget Administration
Plans and monitors the use of expenditures to meet co-op or department objectives and compliance; prepares budget documents and reports.[/column] 

[column 12] Board Member and Board Meeting Support
Together with the management team, ensures the board members have the information and education they need to fulfill their roles at the co-op.[/column] 

[column 12] Event or Meeting Planning
Coordinates the logistical aspects of co-op member meetings, such as the co-op’s Annual Meeting.[/column] 

[column 12] RELATED JOB TITLES [/column] 

[column 12] RELATED LEARNING PROGRAMS

• Interact Conference
  
• PowerUp Conference

[/column] 

[column 12 layout="standard"] Data Analytics
The science of analyzing raw data in order to make conclusions about that information.[/column] 

[column 12] Problem Analysis and Planning
Prioritizes requests, articulates the problem and assesses potential solutions using data and advanced analytics.[/column] 

[column 12] Business Problem Analysis
The ability to understand a business problem and determine whether the problem is amenable to an analytics solution.

Obtains or receives problem statement.
Defines expected business benefits.[/column] 

[column 12] Design Analysis
Translates business requirements into a technical analytic plan that includes things like scoping, ordering, and justification of milestones

Reformulates problem statement as an analytics problem.
Proposes a potential analytics solution.
Defines key metrics of success/Determine the best way to evaluate the results.[/column] 

[column 12] Data Analysis
The ability to work effectively with data to identify and create solutions.[/column] 

[column 12] Data Identification
Identifies what data is required to answer a question.

Prioritizes data needs and sources.
Creates data extraction and transformation methods.
[/column] 

[column 12] Data Exploration
Acquires and explores the data to characterize and prepare data for analytics.
[/column] 

[column 12] Modeling
Develops, trains and tests models.
[/column] 

[column 12] Quantitative and Qualitative Analysis
Performs analysis, implements approaches to help solve the business problem.
[/column] 

[column 12] Deployment
The ability to incorporate into the business to help solve the business problem.
[/column] 

[column 12] Documents Findings
Performs data visualization and technical communication.

Documents and reports findings (e.g., insights, results, business performance).
Performs business validation of the model.
Creates report with findings.
[/column] 

[column 12] Communicates Findings and Recommendations
Packages and describes, in business terms, what the findings mean.

Navigates the business’s organizational structure.
Makes technical topics accessible to non-technical people.
Considers how the results can be acted upon and operationalized.
Calculates ROI.
[/column] 

[column 12] Operationalization Performs data visualization and technical communication.

Documents and reports findings (e.g., insights, results, business performance).
Performs business validation of the model.
Creates report with findings.
[/column] 

[column 12] Data Product Life-Cycle Management
The ability to manage the model life cycle to evaluate business benefit of the model over time.
[/column] 

[column 12] Data Governance Manages the availability, usability, integrity and security of data used in an enterprise.

Establishes a data governance team and assigns roles and responsibilities.
Identifies HIPPA and other confidential information.
Creates and implements a compliance process.
[/column] 

[column 12] Project Execution and Maintenance
Manages knowledge, change, quality processes, evaluation and personnel.

Incorporates into the business’s workflow and other technical systems.
Recalibrates and maintain the model.
Ensures product maintenance and durability.
Performs business impact assessment - evaluates the business benefit over time.
[/column] 

[column 12 layout="standard"] Finance and Accounting
Analyzes and reporting of financial transactions that affect cash flow and long-term liability and equity.[/column] 

[column 12] Standards and Practices
Adheres to professional and industry-specific standards and practices.

Cooperative Finance and Governance
Regulatory Accounting for Electric Utilities
Financial Information Systems and Processes
Professional Ethics[/column] 

[column 12] Financial and Cost Accounting
Collects, analyzes, and prepares financial and non-financial information used for corporate finance planning and decision making.

Bookkeeping and Transactional Accounting
Financial Statements and Reporting
Electric Rates[/column] 

[column 12] Corporate Finance
Performs assessment, planning, and oversight activities in support of the cooperative's strategic goals.

Asset and Capital Structure Management
Financial and Risk Forecasting[/column] 

[column 12] RELATED JOB TITLES

• VP Corporate Services; VP Finance and Accounting
• Finance and Accounting Manager; Controller
• Financial Analyst; Budget and Report Analyst
• Bookkeeper; Accountant; Controller
• Director of Audits; Internal Auditor; Staff Auditor
• Billing Clerk; Billing Administrator

[/column] 

[column 12]RELATED LEARNING PROGRAMS

• Cooperative Financial Professional Certificate (CFPC)
• Tax, Finance, and Accounting Conference for Cooperatives (TFACC)

[/column] 

[column 12 layout="standard"] Human Resources
Guides and manages employee services, policies, and programs for the entire company enabling legal compliance and employee retention.[/column] 

[column 12] Compliance and Risk
Monitors compliance with laws and regulations; ensure a healthy, safe and secure work environment; and protects employee privacy.[/column] 

[column 12] Strategic HR Management
Identifies, develops, and executes human resource and organizational development strategies to support the cooperative's strategic business objectives.[/column] 

[column 12] Employee Relations
Evaluates the work environment and develops, implements and measures strategies to support positive employee and labor relations, balancing employee needs and rights with the organization's strategy and objectives.[/column] 

[column 12] Talent Management
Ensures the skills, knowledge, abilities and performance of the workforce meet the current and future organizational and individual needs.

Workforce Planning
Recruiting[/column] 

[column 12] Compensation & Benefit Administration
Develops /selects, implements/administers, and evaluates compensation and benefits programs for all employee groups in order to support the organization’s goals, objectives and values.[/column] 

[column 12] RELATED JOB TITLES

• Vice President/Director/Manager of Human Resources
• Benefits Specialist
• Training Specialist
• HR Manager
• HR Specialist

[/column] 

[column 12]RELATED LEARNING PROGRAMS

• Basic Benefits Training Course
• Interact Conference
• Management Internship Program (MIP)
• Ideas to Impact

[/column] 

[column 12 layout="standard"] Supply Chain and Procurement Management
Manages the processes, activities, and networks needed to source, transport, warehouse, and deliver products and services.[/column] 

[column 12] Planning and Coordination
Implements and integrates practices throughout the supply chain.

Strategic Planning
Forecasting
Risk Management /Compliance[/column] 

[column 12] Assessment and Monitoring
Observes, records and collects data to evaluate conditions and support decision-making.

Department Assessment
Quality Control[/column] 

[column 12] Cost and Finance
Performs financial analysis to optimize business decisions.

Budgeting/Cost Management/Spend Profile
Cost/Benefit Analyses
Financing and Leveraging Strategies[/column] 

[column 12] Operations
Coordinates handling and processing of products and services.

Logistics
Materials & Inventory Management[/column] 

[column 12] Procurement
Obtains goods and services.

Procurement Policies and Standards
Contract Management and Negotiation
Strategic Sourcing
Vendor Management[/column] 

[column 12] RELATED JOB TITLES

• Vice President/Senior Director of Procurement
  
• Purchasing Manager
• Purchasing Specialist
• Warehouse Supervisor/Materials Handler
  

[/column] 

[column 12] RELATED LEARNING PROGRAMS

• TechAdvantage Experience
  

[/column] 

[column 12 layout="standard"] Safety/Loss Control
Develops, implements, and assesses hazard control measures.[/column] 

[column 12] Environmental Protection
Characterizes and controls potentially harmful agents, wastes and other effluents in order to minimize their damage to the environment, ecological systems, and people.[/column] 

[column 12] Safety Hazard Management
The actions related to recognizing conditions or a set of circumstances that could cause occupational illness, physical harm, or damage to property and taking all practical steps to remove, minimize, mediate, or control the identified hazards. [/column] 

[column 12] Safety Compliance
Adherence to workplace health and safety policies, rules, standards, and laws related to managing job site safety in order to protect employees from physical harm and illness while also safeguarding equipment, materials, and the environment.

Supervision of Other Safety Personnel
Electric Transmission and Distribution
Materials Handling [/column] 

[column 12] Safety Risk Management
A systematic approach to managing workplace safety involving observation, evaluation, analysis, and the implementation of controls to reduce risk while protecting employees, guests, the community, organizational assets, and the environment.

Safety/Health Program Evaluation
Program Design
Investigation and Statistical Reporting
Quality Control/Continuous Improvement[/column] 

[column 12] RELATED JOB TITLES

• Safety/Loss Control/Risk Management Director/Manager
• Vice President/Director/Manger/Supervisor of Engineering
• Vice President/Director/Manager/Supervisor of Operations
• Linemen
• Foremen
  

[/column] 

[column 12]RELATED LEARNING PROGRAMS

• Safety Leadership Summit
• Certified Loss Control Professional (CLCP)
• Management Internship Program (MIP)
• Ideas to Impact

[/column] 

[column 12 layout="standard"] Distribution Engineering
Deals with technical operation, design and utilization of the electric power system and the myriad of connected devices and systems.[/column] 

[column 12] Professional Engineering
Practice Applies engineering principles and practices.

Mathematics and Science
Professional Ethics
Regulations and Standards[/column] 

[column 12][/column] 

[column 12] Design and Build
Devises a system, component, or process to meet desired needs.

System Engineering and Specifications
Engineering Economics
Quality Control and Quality Assurance
Construction Equipment and Methods[/column] 

[column 12] RELATED JOB TITLES

• Vice President/Director/Manager/Supervisor of Engineering
• Engineer Distribution
• Systems Operations Manager

[/column] 

[column 12] RELATED LEARNING PROGRAMS

• Introduction to Distributed Engineering
• TechAdvantage Experience
• Energy Providers Coalition for Education (EPCE) Online Courses
  

[/column] 

[column 12 layout="standard"] Communication and Relationship Management
Plans, implements, and monitors communications to position the cooperative as a good corporate citizen and to align with the cooperative’s strategic goals.[/column] 

[column 12] Craft
Creates communication using the right mix of practical communication abilities to support the business goals and vision articulated in the communication plan.

Communication to Influence
Visual and Digital Media [/column] 

[column 12] Standards and Practices
Adheres to accepted standards of professional behavior.

Professional Ethics
Legal and Sourcing Issues[/column] 

[column 12] Message Development
Uses research, planning, and evaluation methodologies to develop and implement communication plans and programs that support the cooperatives strategic goals
.
Research
Planning
Evaluation
Implementation [/column] 

[column 12] Marketing
Identifies and promotes products and services.

Member Services
Sales
Brand Management
Information/Channel Management
Social Media Marketing [/column] 

[column 12] Relationship Management
Establishes and builds relationship with and between cooperative staff and key external stakeholders.

Employee Relations
Consulting and Coaching
Member and Community Relations
Government Relations
Media Relations [/column] 

[column 12] Issues Management
Identifies and analyzes potential issues important to the organization and manages communications.

Environmental Scan/Risk Management
Crisis Communication
Management Counsel[/column] 

[column 12] RELATED JOB TITLES

• Vice President/Senior Director of Marketing and Communications
• Vice President/Senior Director of Member Services
• Vice President/Senior Director of Business Development
• Communications Specialist/Assistant
• Marketing Specialist/Assistant
• Member Services Specialist
• Key Accounts Manager
• Editor

[/column] 

[column 12]RELATED LEARNING PROGRAMS

• Certified Cooperative Communicator (CCC) Program
• Certified Key Accounts Executive (CKAE)
• 487.2 Managing Your Electric Cooperatives Key Accounts
• 489.1 Key Accounts Engagement
• New Co‐op Communicator Orientation
• Connect
• PowerUp Conference
• Management Internship Program (MIP)
• Ideas to Impact
  
  

[/column]