Research & Best Practices

Touchstone Energy® Cooperatives

Stay Up-to-Date on Trends, Strategies, and Member Expectations

Touchstone Energy regularly sponsors quantitative and qualitative research projects to provide electric cooperatives with data and insights on consumer trends, member satisfaction and engagement, and new technologies. Cooperatives can survey their members through our exclusive partnership with the American Customer Satisfaction Index (ACSI®), invite their members to free online focus groups on select topics, and learn best practices from their peers across the United States.


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