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Overview

This ​course provides a practical exploration of key accounts fundamentals, including best practices of managing a program that targets the strategic and operational concerns of key accounts.​ Participants will develop a comprehensive understanding of a key accounts business plan, a strategic document that serves as a roadmap for guiding strategic decision-making, resource allocation, and action planning. Using the strategies discussed in this course, you will be able to craft a robust business plan for your key accounts initiatives that will maximize value for your members and drive growth and success of the cooperative​.​

This class is limited to 25 participants. Enrollment is first come, first served.

​what you will lEARN
  • Understand the components of a key accounts business plan.

  • Learn how these components collectively contribute to the development of a comprehensive key accounts business plan that is strategically aligned with your co-op's strategic plan and mission.

  • ​Recognize the significance of a key account business plan for managing of your key accounts program.​​


WHO SHOULD Attend?

Key accounts managers, member services leaders, business development specialists, and communications and marketing leaders assisting co-op commercial and industrial members.


​Key Topics
  • What is a business plan?

  • Components of a business plan

  • Guidelines to develop a business plan


​CERTIFICATE PROGRAM

Certified Key Accounts Executive​


Credits

  • NRECA – 2 credits
  • CEU – 1.2 credits​




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Competencies

CORE COMPETENCIES
  • ​​Business Acumen
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ROLE-SPECIFIC
  • ​​Communication and Relationship Management
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SUPERVISORY, MANAGEMENT AND LEADERSHIP
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See Also

Certificate Program: Certified Key Accounts Executive

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