The knowledge, skills, and abilities that support successful performance for ALL cooperative employees, regardless of the individual’s role or expertise.
Overview
Core Competencies
Role-Specific Competencies
Supervisory, Management and Leadership
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Business Acumen
Integrates business, organizational and industry knowledge to one’s own job performance.[/column]
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Cooperative Principles and Practices
Demonstrates an appreciation of the co-op business model.[/column]
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Industry Principles and Concepts
Knows the basic and emerging principles and concepts that impact the energy industry.[/column]
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Business Fundamentals
Integrates knowledge of internal and external business structures and processes into daily practice.[/column]
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Technical Credibility
Keeps current in area of expertise and demonstrates competency within areas of functional responsibility.[/column]
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Political Savvy
Understands the impacts of internal and external political dynamics.[/column]
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Resource Management
Uses resources to accomplish objectives and goals.[/column]
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Service & Community Orientation
Anticipates and meets the needs of internal and external customers and stakeholders.[/column]
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Technology Management
Keeps current on developments and leverages technology to meet goals.[/column]
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Personal Effectiveness
Demonstrates a professional presence and a commitment to effective job performance.[/column]
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Accountability and Dependability
Takes personal responsibility for the quality and timeliness of work and achieves results with little oversight.[/column]
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Business Etiquette
Maintains a professional presence in business settings.[/column]
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Ethics and Integrity
Adheres to professional standards and acts in an honest, fair and trustworthy manner.[/column]
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Safety Focus
Adheres to all occupational safety laws, regulations, standards, and practices.[/column]
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Self-Management
Manages own time, priorities, and resources to achieve goals.[/column]
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Self-Awareness / Continual Learning
Displays an ongoing commitment to learning and self-improvement.[/column]
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Interactions with Others
Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect.[/column]
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Collaboration/Engagement
Develops networks and alliances to build strategic relationships and achieve common goals.[/column]
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Interpersonal Skills
Treats others with courtesy, sensitivity, and respect.[/column]
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Communication
Clearly and concisely conveying information and effectively listening and responding to others.[/column]
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Negotiation and Conflict Management
Manages and resolves conflicts and disagreements in a constructive manner.[/column]
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Cooperation and Teamwork
Works well with others and within teams to achieve goals.[/column]
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Diversity Awareness
Considers, respects, and adapts individual differences.[/column]
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Problem-Solving
Exercises good judgment to make well-informed decisions and to develop and implement effective solutions.[/column]
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Initiative
Is proactive and looks for opportunities to make a difference.[/column]
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Critical Thinking and Decision Making
Uses knowledge, facts and data to effectively solve problems and make decisions.[/column]
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Innovation / Creativity
Is able to be an original thinker and go beyond conventional approaches.[/column]
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Resourceful / Achievement Oriented
Focuses on improving performance, meeting or surpassing goals, and producing results.[/column]
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Flexibility
Remains open to new ideas, information, and approaches.[/column]
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