These resources are part of an ongoing series of easily digestible tips garnered from decades of experience in critical communication.
Engaging Senior Leadership
These tips can help electric co-op communicators to better engage senior leadership and to be prepared to contribute more to their co-op’s strategic planning.
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Rate Change Communications
Electric rates are a critical component of the cooperative business model, and any changes in rate policy must go hand in hand with a strong communications plan. This Quick Read applies broadly to communicating rate changes.
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Power Outage Communications
Effective outage communication starts long before the storm is on the horizon. Here are some recommended steps for preparing for, during and following up after outages.