These resources are part of an ongoing series of easily digestible tips garnered from decades of experience in critical communication.
Engaging Senior Leadership
These tips can help electric co-op communicators to better engage senior leadership and to be prepared to contribute more to their co-op’s strategic planning.
Rate Change Communications
Electric rates are a critical component of the cooperative business model, and any changes in rate policy must go hand in hand with a strong communications plan. This Quick Read applies broadly to communicating rate changes.
Power Outage Communications
Effective outage communication starts long before the storm is on the horizon. Here are some recommended steps for preparing for, during and following up after outages.