Have your emotions ever gotten the better of you in the workplace? Have you been impacted by the emotions of others, particularly when they haven't managed them well?
Emotions are one of the biggest derailers of relationships in the workplace, particularly negative emotions. Managing emotions is also referred to as Emotional Quotient (EQ). EQ is about an individual's ability to recognize and regulate their own emotions and the emotions of others to achieve their goals. EQ is one of the strongest drivers of personal and leadership excellence.
This course will help you to understand, develop and apply your emotional intelligence and emotional quotient skills. Learn how to enhance your emotional and social skills to build positive relationships and manage triggers. This course will be both informative and interactive, providing opportunities to share experiences and learn from others in a collaborative learning environment. You will have a chance to apply new practices between sessions to strengthen your skills and effectiveness.