Courses
  • Date(s)

  • Offered
    • In-Person
    • Online
    • On-Site

Overview

"I think it's a valuable course for EVERY employee. The course is engaging and hits home on work and personal levels and it's always good to be in a class of cooperative employees - we're all coming to it with some similarities."
- Janet Smith, Executive Assistant, Brunswick EMC

"If you are struggling with projects, deadlines and other related situations in this constantly changing climate, this course gives you a guideline toward creating clear goals and meeting them."
- Jeremy Wise, Manager of Marketing and Member Services, Coosa Valley Electric Cooperative, Inc.

This course will give you the language, framework and skills to create an environment that fosters personal and team accountability. An often misunderstood term, we'll explore what accountability is and what it isn't. If you want more ownership and initiative, this course will show you how to strengthen these competencies in your culture and your employees. Shift those around you from a blame model to a model that supports action and risk taking for success.
Learning Objectives

  • Define responsibility, empowerment and accountability and their contributions to success.
  • Confidently identify the behaviors associated with individual accountability.
  • Practice and apply proven tools that create responsibility and ownership for outcomes.
  • Be less stressed knowing that your team is set up to succeed with delegated responsibilities.
  • Create an environment that fosters collective accountability.

Key Topics

  • Definitions of key terms
  • Practice for creating strong agreements
  • Tool to assess behavioral accountability
  • Process for delegation
  • Discussion flow for holding others accountable

Certificate Program

Cooperative Career Essentials Program

Credits
  • NRECA – 1 credit
  • CEU – 0.6 credit

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Curriculum

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Competencies

CORE COMPETENCIES
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ROLE-SPECIFIC
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SUPERVISORY, MANAGEMENT AND LEADERSHIP
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See Also

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