“Treat others the way you want to be treated” is a well-known principle, often called the “Golden Rule.” It emphasizes kindness, respect, and consideration towards others, mirroring how we wish to be treated ourselves. However, there's a limitation: everyone has unique preferences and needs. While you might prefer one thing, someone else might want something entirely different. This is where the need for a new approach arises: “treating people how they want to be treated.” This course, based on DISC Behavior Skills and Assessment, focuses on this approach and will equip you with the practical skills to elevate your service levels and meet members' unique needs.