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    • Face-to-face
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    • On-site



Overview

Registration for this online course is closed.  If you’d like to be notified when we open registration for our next online session, please complete this short form.


Overview

Teams are the backbone of electric cooperatives. High-performing teams ensure employee safety, provide superior member service, keep costs down and ultimately provide reliable electricity to your members. Being an effective leader of a team requires the ability to leverage a wide range of personalities, skills and abilities. As a supervisor, you must be able to analyze and capitalize on team strengths, work with diverse styles and create an environment that builds collaboration. This course will teach you how to create and lead your team, identify and address team strengths and dysfunction, evaluate your team’s performance and create an action plan for your team’s continuous improvement.

LEARNING OBJECTIVES
  • Set expectations and goals for your team and its work to align with your co-op's mission.
  • Explain the developmental stages that all teams go through and discuss techniques for maximizing team performance in each stage.
  • Recognize your team member type, its strengths and pitfalls, and the impact each team member type has on the team
  • Assess your team's culture and the impact it has on the team's effectiveness.
  • Recognize the role that trust has in team effectiveness and practice techniques for building trust among your team members.
  • Establish a process of continuous improvement and evaluation for your team's activities.

KEY TOPICS
  • Stages of team development
  • Four-step process for setting, monitoring and supporting expectations of team members
  • Impact of culture on teams
  • Building trust among team members
  • Team member type assessment
  • Maslow's hierarchy of needs
  • Employee motivation

CERTIFICATE PROGRAM

Supervisor and Manager Development Program


CREDITS

NRECA – 1 credit

CEU – 0.6 credits

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Curriculum

Instructors

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Fees

$606

Please note: Each participant will be given access to the course during the specified course dates. All coursework and assignments must be completed during that time in order to pass the course and gain credit. Those who complete all of the requirements will earn one (1) course credit towards the SMDP. Should coursework not be completed and turned in by the last date of the course, the participant will need to re-register the course and complete the remaining assignments in order to earn credit. Subsequent registration will be at full price.

Competencies

CORE COMPETENCIES
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ROLE-SPECIFIC
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SUPERVISORY, MANAGEMENT AND LEADERSHIP

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FAQs

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