KEY TOPICS
Problem identification and the decision-making process.
Managing conflict toward a productive outcome.
Evaluating recommended solutions and decisions.
Recognizing the importance of full participation in board decisions.
DIRECTOR COMPETENCIES COVERED IN THIS COURSE
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Analytical Thinking and Decision Making
Thinks systematically, conceptually, and analytically to determine effective solutions.
Cooperative Principles and Practices
Demonstrates an appreciation of the cooperative business model and a commitment to cooperative values.
Member Focus
Focuses on the needs of members.
Interpersonal Communications
Listens, relates and expresses oneself in a manner that is effective while supporting mutual understanding.
Self- Awareness /Continual Learning
Demonstrates an ongoing commitment to learning and self-improvement.
Flexibility
Remains open to new ideas, information, and approaches.
Negotiation and Conflict Resolution
Manages and resolves conflicts and disagreements in a constructive manner.
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Certificate Program
CREDITS
NRECA – 1 credit
CEU – 0.6 credits
