Frequently Asked Questions (FAQs)

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​Program Questions

When will I receive meeting materials?​

The 2026 PowerXchange information is currently available. Cooperative.com will have the most up-to-date information about the program, meeting registration and hotel reservations. The 2026 Proposed Member Resolutions will be posted on cooperative.com and emailed to NRECA voting members in late January.

When should I arrive and depart?

Director Education courses are held daily from Friday, March 6, th​rough Sunday, March 8, 2026, at Music City Center. All courses begin at 8 a.m. and end at 4 p.m. Registration/badge pick-up will be available starting Friday, March 6. 2026 PowerXchange runs from Sunday, March 8 through Wednesday, March 11, 2026. The first general session will begin at 9 a.m. on Monday, March 9. The NRECA Annual Business Meeting will begin at approximately 11 a.m. on Tuesday, March 10. The Expo runs Monday through Wednesday. Your registration/badge will give you access to the Expo during expo hours. Check the schedule on cooperative.com for more details.

What are the breakout session topics?

Breakout sessions will be offered on Monday and Tuesday. They will cover a wide range of industry topics. As soon as the sessions are finalized, they will be posted on cooperative.com; pre-registration for the breakout sessions is not required. Please check the schedule on cooperative.com for more details. A discussion of the Proposed Resolutions will be held Sunday, March 8, at 4 p.m. at Music City Center.

Will shuttle service be provided to and from the hotel where the Director Education programs will be held?

Director Education participants should plan to arrange for their own transportation. Director Education courses are scheduled beginning Friday, March 6, 2026, through Sunday, March 8, 2026, and will be held at Music City Center. Shuttle service to and from the convention center and select convention hotels begins Sunday, March 8, 2026.

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Business Meeting Questions

When are voting delegate certification forms due?

Feb. 27, 2026. All systems that want to certify a voting delegate and alternate delegate to vote at the 2026 NRECA Annual Business Meeting must complete a certification form and have it signed by the system's board president and board secretary or recertify the system's current voting delegate. Systems will receive an email in early December with information and instructions regarding how to certify or verify voting delegates.

Who do I contact if I cannot access my voting delegate form?

NRECA's Membership Department at 703-907-5868 o​r VotingDelegates@nreca.coop.

When is the business meeting?

Tuesday, March 10, 2026, at approximately 11 a.m.​

Does our delegate need to do anything before the business meeting?

Voting delegates should review the 2026 Proposed Member Resolutions prior to the Annual Member Business Meeting. The proposed resolutions will be posted to Co​operative.com and distributed via email to CEOs, voting delegates, alternate delegates, boards of directors and co-op administrative professionals in late January 2026. Before the Annual Business Meeting, delegates should talk to their co-op board, CEO, and state association about the position to take on the proposed resolutions. Please review the Voting Delegate FAQs page on Cooperative.com for additional information (the page will be updated with information for the 2026 Annual Business Meeting in November, after the last NRECA Regional Meetings).

Who do I contact if I have questions about the proposed resolutions?

Contact resolutions@nreca.coop with questions about the NRECA Member Resolutions Process or bring your questions regarding the 2026 Proposed Member Resolutions to the Proposed Resolutions Forum held Sunday, March 8, 2026, at 4 p.m. at Music City Center.

What should I do to prepare for the business meeting?

Take time before the meeting to discuss the proposed resolutions with your CEO, your board and also with your state association, if applicable. The 2026 Proposed Resolutions will be emailed to all NRECA voting members and voting delegates in late January 2026. Visit www.cooperative.com/member-resolutions to learn more about the NRECA Member Resolutions Process.

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Registration Questions

How do I register?

When registration opens in mid-November, you can register online by going to the PowerXchange website. Once you register for the meeting, you gain immediate access to online hotel reservations. Please note that all registrants must have a valid email add​ress in order to receive their confirmation details.

What is the deadline for PowerXchange registration?

Online registration is available throughout the event. However, the early-bird meeting registration discount is Jan. 30, 2026. After that, regular registration fees apply. Please note this is different than the hotel cut-off, which is Jan. 28, 2026, at 9 p.m. (ET).​

What is the refund policy for PowerXchange registration?

Registration cancellations received/processed by Feb. 20, 2026, are fully refundable (excluding special events and ticketed items). Special events or ticketed item fees are non-refundable but may be transferred to another attendee (example: Entertainment Night, PAC Breakfast and International Lunch). Registrants who cancel after Feb. 20, 2026, will be issued a refund minus a $350 cancellation fee; additionally, for any pre-conference course/workshop, a $350 cancellation fee per course will be applied.

Guest/spouse registration fees are fully refundable if canceled by Feb. 20, 2026, no refunds will be issued after this date. Substitutions are accepted.

No shows and registrants failing to cancel prior to March 6, 2026, are responsible for paying the full registration fee and any pre-conference workshops. If you have difficulty cancelling online, you may contact Accounts Receivable at accountsreceivable@nreca.coop​.

What is the process to make a change to an existing registration?

Members with a cooperative.com login can make changes and cancellations such as adding tickets or courses to an existing registration online, as long as they are the registrant or the registration contact. Simply visit ​My Registrat​ions (log-in required). If you do not have a cooperative.com login, need to make a substitution or you are not the registration contact, the changes need to be sent to Accounts Receivable via email at0 accountsreceivable@nreca.coop.

How can I check to see if my registrations and ticket orders have been processed?

Visit the PowerXchange webpage. At the bottom of the page, under the "Register" button, click on "View My Co-op's Registrants" link. If the registrations have been processed, a list of your registrants should appear, as well as any tickets purchased.

How is PowerXchange registration handled for VIP groups?

NRECA will register members of the NRECA board of directors and their guests. These individuals will be contacted directly. Statewide officials (president, manager and editor) and platinum associate members register themselves. (For VIP hotel reservations, see Hotel Questions below.)

Ineligible Registration Policy

All registrations are reviewed to ensure they meet the NRECA eligibility requirements. NRECA reserves the right to refuse or cancel all ineligible registrations at any time and shall not be held accountable for any external fees associated with any cancellation.

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Badge Pick-Up Questions

When will I receive badges for the people I register?

Badges are not sent in advance. All attendees will print their badges on-site at PowerXchange. Badge pick-up times and locations will be shared by email at least 2 weeks before the event.

How do I get my badge at the meeting?

A Know Before You Go email will be sent to the registrant and registration contact (provided there is an email address) at least 2 weeks before the meeting starts. The confirmation email will include a QR code that can be scanned at any of the badge pick-up stations. If for any reason the QR code does not appear on the email confirmation, you can use the four- or five-digit confirmation ID that is provided in the same email, or you can simply type in your name. Registration assistants will be there to help.

What happens if I forget to bring the email confirmation with QR code?

No problem. You can still print your badge by typing in your first and last name at a badge pick-up station.

When will stations be open for printing badges?

Stations will be available at the convention center starting Friday, March 6, 2026. Locations, dates and times will be included in the Know Before You Go email.

I have registered 15 people. Am I going to get 15 emails with bar codes?

Yes, a confirmation email will be sent to the registrant’s email address, as well as to the “registration contact” (the person who registered the attendee). If you register 15 people, you will receive one email for each person. To ensure both the registrant and the registration contact receive the confirmation and bar code, a valid email address must be entered for each registrant. Visit “My Co-op: Data Tools > Update Data (Data Update Instructions)” to edit/view your coop’s employees and directors' data.

How does the system prevent one person from getting two name badges or tickets?

Attendees may print their name badge only ONCE at the badge pick-up stations. If a badge is lost or a replacement is needed, attendees must visit the on-site registration counters located outside of Hall A of Music City Center.

Can I print badges for people in my group?

Yes, you may print badges for attendees in your group. Please note that badges can only be printed on site, and each badge may be printed only once from the badge pick-up stations. Be sure to coordinate with your group accordingly.

How do I get my tickets for the PAC Breakfast, NRECA International Lunch and Entertainment Night?

Tickets for the America's Electric Cooperatives PAC Breakfast, NRECA International Lunch and Entertainment Night will be printed together with your name badge.

What does my guest/spouse fee cover?

Guest/spouse fee includes admittance to all general sessions, breakout sessions, the Expo, non-ticketed meals and shuttle service.

Note: Tickets to America's Electric Cooperatives PAC Breakfast, NRECA International Lunch and Entertainment Night are an additional charge and are non-refundable.

I’ve registered several attendees online for the meeting and received a confirmation email. How do I register additional attendees?

You may register additional attendees at any time through cooperative.com. Simply go to the PowerXchange website and click on the "Register" button.

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Hotel Questions

What is the deadline for hotel reservations?

The hotel reservation cut-off date is Jan. 28, 2026, at 9 p.m. (ET).

Who do I contact if I missed the hotel reservation cut-off date?

The NRECA Housing Center will be available on the following business days to assist with additional guestroom inquiries via email or phone.:

  • Thursday, Jan. 29, 2026

  • Friday, Jan. 30, 2026

  • Monday, Feb. 2, 2026

  • Tuesday, Feb. 3, 2026

Please note that during this time, requests for additional guestrooms are not guaranteed and will be based on availability. The Housing Center is available at 864-208-3369, Monday-Friday between 9 a.m.- 5 p.m. ET or email NRECAatt@maritz.com.

What do I do if the hotel is sold out before the cut-off date?

If no rooms are available at the designated hotel, please select the "Hotel Pending" option. This ensures that the reservation request will be processed as soon as additional inventory is secured and/or an alternate hotel has been identified. Members who secure a reservation using “Hotel Pending” will receive an email confirmation identifying the hotel name, location and rate once the hotel has been confirmed.

NRECA guarantees a guestroom to all members who have secured a guestroom through the NRECA Housing Center prior to the reservation cut-off date.

What should I do if the room nights requested are noted as "Waitlisted?"

Room nights noted as "Waitlisted" are rooms currently secured by NRECA but may be designated for other groups. In these cases, these rooms may be reassigned to accommodate current registration requests. The NRECA Housing Center works closely with the convention hotels to accommodate all requests, and waitlisted nights will be confirmed as quickly as possible.

Who do I contact to obtain room nights outside of the room block pattern provided?

Members wishing to extend their stays beyond the dates provided online may do so on an availability basis only. Reservations for the nights preceding Thursday, March 5 and after Wednesday, March 11, 2026, may not be available. Please make a reservation online for any available dates; then, contact the NRECA Housing Center via email to request a date change to the reservation.

The Housing Center works closely with the convention hotels to accommodate all requests, and confirmation of additional nights will be provided as quickly as possible. Extended stay requests will be confirmed based on hotel availability and are not guaranteed.

How are hotel reservations secured for VIP groups?

As a courtesy to NRECA’s Board of Directors and their guests, as well as statewide officials (president, manager, and editor), reservations are secured through a separate reservation process with special housing arrangements. These individuals and/or their assistants will be contacted directly for information. Members may choose to opt out of this process and secure reservations through the online system, if applicable.

May I contact the hotel directly to secure my reservations?

Before the cut-off date, all reservations must be made through the NRECA Housing Center. The Housing Center manages all reservations for PowerXchange events, and only reservations processed through the Housing Center are accepted into the NRECA room block. Reservations made outside this process (rather than through cooperative.com) risk being (1) subject to higher rates and/or (2) reassigned from the NRECA room block to a neighboring hotel.

Maritz is the official housing provider for the 2026 PowerXchange and TechAdvantage conference. Reservations made through unaffiliated organizations may appear to offer lower rates; however, they may be illegitimate, may not have actual rooms to sell, may impose unreasonable cancellation or change penalties, or may be completely non-refundable. Please report any unauthorized solicitation to NRECA via email at nrecahousing@nreca.coop. NRECA is only responsible for rooms secured through the NRECA Housing Center.

Are the hotels within walking distance to the convention center?

All of the convention hotels are located within 1 mile of the Music City Center. Shuttle service will be made available to those hotels located more than 4 blocks from the Center beginning Sunday, March 8. Additional information will be available on the Hotel & Travel page of the event.

Will I get a confirmation email with hotel reservation number(s)?

After the cut-off date, you will receive an email from "NRECA Event Information" that includes your hotel and confirmation number, along with the location, dates, guest name(s) and rate. These emails begin going out 2–3 weeks before the meeting as reservations are processed by the hotel.

If you have not received a confirmation email, or if you are missing confirmation details, the Housing Center can assist members with groups of 10 or more reservations. Otherwise, individual hotel confirmation numbers may be obtained by contacting the hotel directly on or after Feb. 4, 2026.

Why am I receiving a prompt that my credit card is invalid?

Credit card information is provided to the hotels with rooming lists at the cut-off date, and the card on file will be charged a one-night deposit. To be valid for this transaction, the card must not expire before July 2026. If your card expires before this date, please use an alternate card.

What is NRECA's room cancellation policy?

All cancellations must be submitted in writing to the Housing Center by Jan. 28, 2026, 9 p.m. ET to avoid a cancellation fee. A non-refundable deposit equal to one (1) night's room and tax may be charged for cancellations made after Jan. 28, 2026, 9 p.m. ET to the credit card used to guarantee the reservation. NRECA's cancellation policy overrides any hotel policies concerning room cancellations.

Please note: Reservations not cancelled, and/or if registrants do not arrive at the hotel on the check-in date requested, will forfeit the first night's deposit and the entire reservation will be cancelled. The Housing Center is available at 864-208-3369, Monday-Friday between 9 a.m.-5 p.m. ET or email NR​ECAatt@maritz.com.

What are NRECA's code of conduct and safety policies?

NRECA event policies including code of conduct, health and safety and other event policies can be found on our Event Code of Conduct & Policie​s​ page.

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