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Overview

Emotions are not just a matter of the heart. Research has shown that they are also a result of brain biochemistry. Emotional signals in the brain are felt throughout the body—in the gut; in the heart; in the head, neck and shoulders; and so on.

Emotional intelligence (EI) is the ability to perceive, understand, manage and handle emotions. People with high emotional intelligence can recognize their own emotions and those of others, use emotional information to guide thinking and behavior, discern between different feelings and label them appropriately, and adjust emotions to adapt to environments.

People with high EI have greater mental health, job performance and leadership skills. By focusing on managing your emotions under pressure, this program enables you to increase your personal leadership skills by learning how to manage your emotional brain in your most difficult moments. This skill will allow you to influence and engage others and connect with them in a more meaningful way.

NRECA has partnered with the Institute for Health and Human Potential (IHHP) to offer this self-paced, on-demand course.

What you will lEARN
  • Understand the brain science of emotions that drives your behavior under pressure.

  • Increase your awareness of the situations that put you at risk of having your emotions lead to negative impacts.

  • Develop practical strategies to help you respond more skillfully as pressure, tension and complexity increase.

  • Identify patterns, triggers and emotional habits that either drive or derail your performance.

  • Learn to suspend judgment—become more curious and less certain—to effectively engage and influence others.

  • Practice techniques through interactive exercises and develop an action plan to put those strategies into practice.


KEY TOPICS
  • Emotional Intelligence (IE) overview

  • Brain science of EI

  • Recognizing your emotional triggers

  • Emotion management

  • Personal values and their impact on emotions

  • Building bridges through EI


Leadership Skills Assessment

Drawn from the Electric Cooperative Employee Competencies, our Leadership Skills Assessment was designed to help you understand which of NRECA's supervisory, management and leadership courses and events may be most appropriate for you. Learn more.


CERTIFICATE PROGRAM

Supervisor and Manager Development Program


CREDITS
  • NRECA – 0.5 credit

  • CEU – 0.3 credit

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Competencies

CORE COMPETENCIES
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ROLE-SPECIFIC
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SUPERVISORY, MANAGEMENT AND LEADERSHIP

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See Also

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