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Overview

As a team member, you mastered the technical skills of your job. If you’re considering taking on a supervisory position or have become a supervisor, there are different skills, abilities and knowledge you need to be successful. The supervisor’s influence on productivity, morale, and work quality should not be understated. Learn to navigate the transition into a supervisory role, clarify roles and responsibilities, align your team’s work with your co-op’s mission-critical areas, discuss the challenges of new supervisors and determine the best approaches to addressing them and create a personal long-term development plan.
LEARNING OBJECTIVES
  • Understand your role and responsibilities as a supervisor

  • Set expectations and goals for your team and its’ work to align with your co-op’s mission

  • Learn the different types of leadership styles, which style you tend to use and when you should use each one.

  • Recognize the personal behavioral patterns that impact your team (both positively and negatively) and steps you can take to minimize the negative behaviors

  • Learn the three types of power and how to use them appropriately

  • Model the behavior you expect from your team

  • Create your personal development plan for making a successful transition from a staff member to supervisor

KEY TOPICS
  • Four mission-critical areas of electric cooperatives

  • Supervisors’ role at the co-op and the challenges inherent in that role

  • Four-step process for setting, monitoring and supporting expectations of team members

  • Importance of trust and being trustworthy

  • Three types of power

  • Leadership styles

  • Time management

  • Personal career development plan

NEW! Leadership Skills Assessment

Drawn from the Electric Cooperative Employee Competencies, our new Leadership Skills Assessment was designed to help you understand which of NRECA's supervisory, management and leadership courses and events may be most appropriate for you. Learn more.



WHERE TO TAKE THIS COURSE
CERTIFICATE PROGRAM

Supervisor and Manager Development Program


CREDITS
  • NRECA – 1 credit

  • CEU – 0.6 credits

TESTIMONIALS
Read What Past Participants Say About the Course

"The course showed me different ways to lead my team. Anyone in a leadership position should attend. It gave me different tools to use to reach the co-op’s goals."
Jared Kelley, Lineman, SEMO Electric Cooperative, Sikeston, Missouri

"Great course for supervisors! Relevant and important topics. Great networking opportunity as well."
Michael Bellipanni, Director, Marketing & Economic Development, Northcentral Mississippi EPA, Byhalia, Mississippi

"All supervisors should participate in supervising training to help with conflict resolution, time management and other supervisor development. Good overview of topics that all supervisors should know."
Kerrie Owen, Billing and Load Forecast Supervisor, Cooperative Energy, Hattiesburg, Mississippi

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Competencies

CORE COMPETENCIES
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ROLE-SPECIFIC
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SUPERVISORY, MANAGEMENT AND LEADERSHIP
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