All employers are required to maintain a workplace free from recognized hazards that are causing, or are likely to cause, death or serious physical harm to employees. What would your co-op be like if you mandated a workplace free of emotional harm that might cause serious mental anguish? Can your co-op commit to honoring this type of workplace? In this course, supervisors and managers learn how to restore and elevate emotional safety and trust in their co-op by starting with themselves.
The foundational concept in this course is Emotional Intelligence, the ability to recognize your behaviors, moods, impulses, and to manage them best according to the situation. Emotional intelligence also involves your perception of others, what motivates them and how they work. To lead and maintain an emotionally safe environment, learn how to work with high emotional intelligence and to manage your own impulses. This will impact how you communicate with others effectively, demonstrate empathy and inspire others even in the face of adversity.
