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Overview

Seventy-five percent of people use time differently, make decisions differently, display emotions differently and prefer to relate to others in ways that are different from you. These differences in personal style complicate your role as a supervisor as you lead your team toward your co-op's goals. Bringing together everyone's personalities and preferences to form a cohesive, productive team takes work, but the payoff can be huge. This course gives supervisors and managers tips, tools and understanding regarding how to bring out the best in each employee.
Learning Objectives
  • Discover how personal communication styles affect management style, including decision making and problem solving.
  • Identify others’ personal communication styles using behavioral cues.
  • Recognize strengths and challenges when directing and delegating.
  • Discover how personal communications styles influence how people are motivated.
  • Provide resources, environments and opportunities that support long-term professional growth.
  • Influence and communicate effectively by adapting to the personal communication style needs and preferences of others.

NEW! Leadership Skills Assessment

Drawn from the Electric Cooperative Employee Competencies, our new Leadership Skills Assessment was designed to help you understand which of NRECA's supervisory, management and leadership courses and events may be most appropriate for you. Learn more.


WHERE TO TAKE THIS COURSE
CERTIFICATE PROGRAM

Supervisor and Manager Development Program

CREDITS
  • NRECA – 1 credit
  • CEU – 0.6 credits
Testimonials
Read What Past Participants Say About the Course

“Great tools and insight for all levels of employees.”
Laura Hensley, Member Energy Specialist, Central Electric Cooperative, Inc., Parker, Pennsylvania

“Great instructor and the content was very informative. The training was very helpful and I should be able to apply this knowledge at my work.”
Manjunath Phulari, Sr. Systems Analyst, Middle Tennessee EMC, Murfreesboro, Tennessee

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Competencies

CORE COMPETENCIES
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ROLE-SPECIFIC
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SUPERVISORY, MANAGEMENT AND LEADERSHIP
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