Courses
  • Date(s)

  • Offered
    • Face-to-face
    • Online
    • On-site

Overview

The next offering of this online course will be later in 2020 or early 2021. If you’d like to be notified when we open registration for our next online session, please complete this short form.


According to Gallup, two-thirds of employees are either "phoning it in" or actively undermining the work of the organization because they aren't engaged. From the time a co-op hires an employee until the employee leaves, supervisors are responsible for maximizing employee performance. Learn how supervisors can motivate employees to feel empowered and contribute an honest day's work.

Learning Objectives
  • Recognize your responsibilities in recruiting, selecting and retaining team members.
  • Communicate goals and expectations to each team member.
  • Coach and mentor your team members toward meeting their goals.
  • Motivate your team members to continuously improve their performance.
  • Develop your team members' knowledge and skills.
  • Learn how to use delegation as a development tool.
  • Hold your team members accountable for meeting goals and expectations.
  • Determine when it's appropriate to use a formal discipline process up to, and including, termination.


Key Topics
  • Importance of employee engagement.
  • Four-step process for setting, monitoring and supporting expectations of team members.
  • Goal-setting.
  • Supervisors' role as coach and mentor.
  • Delegation.
  • Process for giving effective feedback to team members.
  • Supervisors' responsibilities in recruiting, selecting and retaining team members.


Certificate Program

Supervisor and Manager Development Program

Credits

NRECA – 1 credit

CEU – 0.6 credits

Yes

Curriculum

Instructors

No
 
No

Please enter a value

Hotel & Travel

Hotel Reservations

Make Hotel Reservation

About
Please enter a value
Airport(s)
Please enter a value
Please enter a value
mi
from event
 
 
mi
from event
 
 
mi
from event

Fees

$619

Please note: Each participant will be given access to the course during the specified course dates. All coursework and assignments must be completed during that time in order to pass the course and gain credit. Those who complete all of the requirements will earn one (1) course credit towards the SMDP. Should coursework not be completed and turned in by the last date of the course, the participant will need to re-register the course and complete the remaining assignments in order to earn credit. Subsequent registration will be at full price.

Competencies

CORE COMPETENCIES
Learn More
ROLE-SPECIFIC
Learn More
SUPERVISORY, MANAGEMENT AND LEADERSHIP
Learn More

FAQs

See Also

View Your Course Record
No
No