Recognize your responsibilities in recruiting, selecting, and retaining team members.
Communicate goals and expectations to each team member.
Coach and mentor your team members towards meeting their goals.
Motivate your team members to continuously improve their performance.
Develop your team members' knowledge and skills.
Learn how to use delegation as a development tool.
Hold your team members accountable for meeting goals and expectations.
Determine when it's appropriate to use a formal discipline process up to, and including, termination.
Importance of employee engagement
Four-step process for setting, monitoring and supporting expectations of team members
Supervisors' role as coach and mentor
Process for giving effective feedback to team members
Supervisors' responsibilities in recruiting, selecting, and retaining team members
NEW! Leadership Skills Assessment
WHERE TO TAKE THIS COURSE
Drawn from the Electric Cooperative Employee Competencies, our new
Leadership Skills Assessment was designed to help you understand which of NRECA's supervisory, management and leadership courses and events may be most appropriate for you.
Supervisor and Manager Development Program
NRECA – 1 credit
CEU – 0.6 credits
Read What Past Participants Say About the Course
"Provides supervisors with a great set of tools to develop their employees."
Jonathan Cutrer, Manager of Information Technology, Concho Valley Electric Cooperative, Inc., San Angelo, Texas
"For a new supervisor, this is a must-take course. The information can be immediately applied once arriving back to work."
Mark Phillips, District Line Supervisor, Dixie Electric Membership Corp., Baton Rouge, Louisiana
"This course is very good for new supervisors to learn how to manage interactions with their direct reports."
Austin Buschman, Manager of Staking, Tri-County Elec. Co-op, Inc., Hooker, Oklahoma