LEARNING OBJECTIVES
Recognize your responsibilities in recruiting, selecting, and retaining team members.
Communicate goals and expectations to each team member.
Coach and mentor your team members towards meeting their goals.
Motivate your team members to continuously improve their performance.
Develop your team members' knowledge and skills.
Learn how to use delegation as a development tool.
Hold your team members accountable for meeting goals and expectations.
Determine when it's appropriate to use a formal discipline process up to, and including, termination.
Importance of employee engagement
Four-step process for setting, monitoring and supporting expectations of team members
Goal-setting
Supervisors' role as coach and mentor
Delegation
Process for giving effective feedback to team members
Supervisors' responsibilities in recruiting, selecting, and retaining team members
Leadership Skills Assessment
Drawn from the Electric Cooperative Employee Competencies, our Leadership Skills Assessment was designed to help you understand which of NRECA's supervisory, management and leadership courses and events may be most appropriate for you.
Learn more.
CERTIFICATE PROGRAM
Supervisor and Manager Development Program
CREDITS
NRECA – 1 credit
CEU – 0.6 credits
Testimonials
Read What Past Participants Say About the Course
"Provides supervisors with a great set of tools to develop their employees."
Jonathan Cutrer, Manager of Information Technology, Concho Valley Electric Cooperative, Inc., San Angelo, Texas
"For a new supervisor, this is a must-take course. The information can be immediately applied once arriving back to work."
Mark Phillips, District Line Supervisor, Dixie Electric Membership Corp., Baton Rouge, Louisiana
"This course is very good for new supervisors to learn how to manage interactions with their direct reports."
Austin Buschman, Manager of Staking, Tri-County Elec. Co-op, Inc., Hooker, Oklahoma
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“Great course for the future of our industry.”
Ben Cupples, Lead Lineman, Southwest Tennessee EMC, Jackson, Tennessee
“A must for every future supervisor.”
Chad Dommert, Line Foreman, Southwest Louisiana EMC, Egan, Louisiana
“Everyone needs this [course] to be more productive with their team! Save members’ money!”
Stacy Jones, District Office Manager, Claiborne Electric Cooperative, Inc., Farmerville, Louisiana
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