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Overview

This course introduces participants to the fundamentals of emotional intelligence (EQ) and its relevance to leading others. Supervisors and managers will explore the EQ-i 2.0 framework and identify how emotional intelligence supports effective supervision and team engagement. Participants will leave with actionable strategies for applying EQ in hiring, coaching, and team development to foster engagement and high performance.
What you will lEARN
  • Define emotional intelligence and describe its relevance to leadership.
  • Gain insight on Reuven Bar-On's EQ-i 2.0 framework. Describe how each element manifests in staff behaviors, both positively and negatively.
  • Identify coaching strategies for improving elements that show up at lower levels.
  • Recognize when an element is "overdone" and how to address it constructively.

Leadership Skills Assessment

Drawn from the Electric Cooperative Employee Competencies, our Leadership Skills Assessment was designed to help you understand which of NRECA's supervisory, management and leadership courses and events may be most appropriate for you. Learn more.


CERTIFICATE PROGRAM

Supervisor and Manager Development Program


CREDITS

  • NRECA – 1 credit

  • CEU – 0.6 credit



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Competencies

CORE COMPETENCIES
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ROLE-SPECIFIC
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SUPERVISORY, MANAGEMENT AND LEADERSHIP

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