Key Topics
- Understanding the role of the board in crisis management and effective crisis communication.
- Strategies for preparing your cooperative to effectively manage crises, enduring crisis situations, and building cooperative resilience.
- Crafting a crisis communication plan and the board's role in its oversight.
- Examine how trust, or the lack thereof, can influence the course of a crisis and the cooperative's reputation.
This course will be offered at all 2024 Regional Meetings. Check out this preview video to get a taste of what you can expect.
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Director Competencies Covered in This Course[accordions no-divider="true"]
[accordion title="View%20All"]Risk Management and Oversight
Forecasts and evaluates a variety risks and identifies strategies to avoid or mitigate their impact.
Community Engagement and Communication
Places the cooperative in a collaborative position for maintaining and growing healthy communities.
Interpersonal Communications
Listens, relates and expresses oneself in a manner that is effective while supporting mutual understanding.
Builds Relationships and Influences Others
Creates and fosters constructive working relationships; Persuades others towards an outcome consistent with the organization's goals.
Negotiation and Conflict Resolution
Manages and resolves conflicts and disagreements in a constructive manner.
Integrity and Courage
Makes decisions and acts consistently with values, professional standards, and the broader interests of the cooperative.[/accordion]
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Certificate Program
Credits
NRECA – 1 credit
CEU – 0.6 credits