LEARNING OBJECTIVES
Understand the supervisor's roles and responsibilities related to changes at co-ops.
Learn the typical causes of change and types of change and tools to effectively manage change.
Describe the reactions most people have to change and use techniques for managing these reactions.
Model the attitudes and behaviors needed for a successful change initiative.
Address barriers to change.
Effectively use the "4 Ps" of change communications:
Purpose: why we have to do this.
Picture: what it will look and feel like when we reach our goal.
Plan: step-by-step, how we will get there.
Part: what you can (and need to) do to help us move forward.
Recognizing typical causes and types of change
Supervisors' responsibility in implementing change
Techniques for managing team member reactions to change
Planning process for implementing a change
Future change agents impacting co-ops
The "4 Ps" of change communications
Modeling expected attitudes and behaviors
Leadership Skills Assessment
Drawn from the Electric Cooperative Employee Competencies, our Leadership Skills Assessment was designed to help you understand which of NRECA's supervisory, management and leadership courses and events may be most appropriate for you.
Learn more.
CERTIFICATE PROGRAM
Supervisor and Manager Development Program
CREDITS
- NRECA – 1 credit
- CEU – 0.6 credits
Testimonials
"Change is constant. Knowing how to deal with change correctly will advance you faster and more efficiently. We have and will have more change in the future that is drastic. I can put this information to work asap."
Bradley Johnson, Supervisor, Central Iowa Power Cooperative, Creston, Iowa
"This is critical for a co-op manager."
Austin Buschman, Manager of Staking, Tri-County Elec. Co-op, Inc., Hooker, Oklahoma
"Every supervisor needs this course to understand how to motivate people."
Mitchell Kellogg, Line Superintendent , Farmers Electric Cooperative, Inc., Royse City, Texas
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"We as a co-op have gone through a lot of changes recently. This class opened my eyes to many tools and ideas to motivate my team to embrace change."
Kimberly Matelski, Dispatch Supervisor, Great Lakes Energy Cooperative, Boyne City, Michigan
"[This course is] a must! Being that a new generation is a part of the co-op's leadership, it's important that we learn how to introduce change."
Galen Dunbar, Manager - Contact Center, Dixie Electric Membership Corp., Baton Rouge, Louisiana
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