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Overview

Without trust on your team, you will never have cohesion and productivity. Trust is the glue that holds everyone together as you work to get the job done. This workshop deconstructs trust to help reveal how to build it. Trust is critical for everyone in the workplace. If people are working hard yet are slow to get results, it could be a foundational problem with trust. Gain tools for trust building and avoiding the traps of trust busting. During this session, we will explore predictive and vulnerability-based trust and how both are critical to team cohesion.

Learning Objectives
  • Recognize how trust provides a foundation upon which all other team building activities are built, and how it impacts behavior.

  • Distinguish between vulnerability-based trust and predictive trust, and the impact of both types.

  • Explain actions that build and break trust, apply a scale of trust-busting behaviors, and re-build trust.

  • Establish trust when first working with a new team and maintain that trust.

  • Understand how trust provides the foundation for healthy conflict, commitment, accountability, and collective results.

NEW! Leadership Skills Assessment

Drawn from the Electric Cooperative Employee Competencies, our new Leadership Skills Assessment was designed to help you understand which of NRECA's supervisory, management and leadership courses and events may be most appropriate for you. Learn more.


WHERE TO TAKE THIS COURSE
CERTIFICATE PROGRAM

Supervisor and Manager Development Program

CREDITS
  • NRECA – 1 credit
  • CEU – 0.6 credits
Testimonials

Read What Past Participants Say About the Course


“Real-world examples and guidelines to use in the job day to day. Provides blueprint to break down walls and build a more cohesive working environment between teams and departments.”
Chris Hall, Manager - Production Engineering, Arkansas Electric Cooperative Corporation, Alexander, Arkansas

“I learned a lot about trustworthiness and hand-holds for repairing lost trust.”
Christina Rish, Member Services Manager, Cooperative, Inc., Lexington, South Carolina
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Competencies

CORE COMPETENCIES
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ROLE-SPECIFIC
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SUPERVISORY, MANAGEMENT AND LEADERSHIP
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