Performance management isn’t a form or a rating; it’s a relationship. In today’s electric cooperatives, the most effective performance systems are built on everyday conversations that clarify expectations, reinforce behaviors and connect effort to shared purpose.
This session reframes performance management as a living process. We'll explore how managers and senior leaders can create a culture of continuous feedback and coaching that supports engagement and results, not just compliance with a focus on forms and boxes.
Participants will receive practical tools and conversation templates they can implement immediately, along with guidance on engaging senior leaders to champion a more human, values-driven approach to performance.
Key Learning Objectives By the end of this session, participants will be able to:
Redefine performance management as a continuous, relationship-based process grounded in daily conversations rather than formal evaluations.
Apply practical techniques for delivering ongoing feedback, setting clear expectations and coaching in real time.
Demonstrate how daily performance conversations support employee engagement, accountability and alignment with co-op values.
Develop strategies to involve senior leaders in modeling and supporting a culture of continuous performance dialogue.
