Web-Based Learning
  • Date(s)

  • Offered
    • Face-to-face
    • Online
    • On-site

Overview

With the COVID-19 pandemic, your role as a key account representative has likely gotten more complicated. Rather than lament on the restrictions social distancing requirements have put on your typical way of conducting business, now is the time to leverage your co-op's role as a leader in your community, uniquely equipped to help individuals and businesses navigate today's challenges while also helping to lead the recovery effort. Take this opportunity to connect with your key accounts, offer flexible ways of working together and remind them that you are here to support them. This web conference will cover several approaches to working with your key accounts during these trying times.
Learning Objectives
  • Describe current rural and co-op initiatives to assist your cooperative's key accounts.

  • Develop a contact methodology within the constraints of a no visitation policy and examine when emails are less effective.

  • Demonstrate how to avoid the "COVID-19 Update" email trap with your key accounts.

  • Develop a personal approach to contacting and supporting your cooperative's key accounts.


Key Topics
  • The staying power of the cooperative

  • Engagement opportunities

  • Communication Strategies

  • How to train on important information like rates, power factor and DER

  • Deferred recovery of capital projects

  • Accelerating construction work plans


Make Your Case for Attending

We've created an easy-to-follow guide to help you and your co-op maximize the return on investment (ROI) of attending this event. This guide will help you justify your attendance and provide you with a template to help you get the most out of your learning experience before, during and after this event.

Download the ROI Guide

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Fees

$225 per participant

Competencies

CORE COMPETENCIES
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ROLE-SPECIFIC
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SUPERVISORY, MANAGEMENT AND LEADERSHIP
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FAQs

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