As consumer expectations evolve, ways to engage and onboard new members must keep pace. In this practical, “show and tell” style webinar, two co-op communicators will walk through how they created an electronic onboarding series for their new consumer-members. We’ll also showcase additional onboarding examples from across the network and touch on helpful resources you can utilize as you consider changes to your onboarding process.
Presenters:
Brianna Wall, CCC, Manager of Marketing and Member Relations, Oklahoma Electric Cooperative, Norman, OK
Jenna Anderson, Public Relations, Marketing Specialist, Crow Wing Power, Brainerd, MN
Anne Prince, Senior Communications Manager, NRECA
What You Will Learn:
- See how co-ops can onboard new members virtually
- Admire and acquire examples of virtual onboarding and adapt the ideas for their co-op
- Learn about useful resources to help in their efforts to onboard new consumer-members
On-Demand Materials
