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Overview

Sometimes talking is hard. Like when giving feedback. Or receiving it and knowing what to say in response. Yet feedback is essential to building strong, collaborative relationships, to long lasting and trusted partnerships. So, let's focus on mastering it. In this session, you'll gain confidence and competence to provide and receive feedback. We'll learn the most critical tips and techniques to master this essential competency.  

Learning Objectives
  • Understand a positive feedback mindset, why we need to reframe the value and impact of feedback.
  • Avoid the 3 most common pitfalls of giving feedback poorly, resulting in defensiveness, confusion, or withdrawal.
  • Receive feedback with composure and grace.
  • Learn to process feedback from others, regardless of who's providing it and how they're giving it.
Certificate Program

Cooperative Career Essentials Program

Credits
.05

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Curriculum

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Competencies

CORE COMPETENCIES

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ROLE-SPECIFIC
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SUPERVISORY, MANAGEMENT AND LEADERSHIP
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See Also

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