Registrants with a cooperative.com login can make changes and cancellations online via My Registrations. Cancellations received/processed three business days before the start of the course are fully refundable. Registrants who cancel fewer than three business days before the course starts and no-shows are responsible for paying the full registration fee. No substitution or cancellation refund is available once the online course begins. If you have difficulty canceling online, please contact Accounts Receivable at 703-907-6875, email@example.com or fax to 703-907-5951.