Courses
  • Date(s)

  • Offered
    • In-Person
    • Online
    • On-Site

This course is live, instructor-led.

Overview


Seventy-five percent of people use time differently, make decisions differently, display emotions differently and prefer to relate to others in ways that are different from you. These differences in personal style complicate your role as a supervisor as you lead your team toward your co-op's goals. Bringing together everyone's personalities and preferences to form a cohesive, productive team takes work, but the payoff can be huge. This course gives supervisors and managers tips, tools and understanding regarding how to bring out the best in each employee.

LEARNING OBJECTIVES

  • Discover how personal communication styles affect management style, including decision making and problem solving.
  • Identify others’ personal communication styles using behavioral cues.
  • Recognize strengths and challenges when directing and delegating.
  • Discover how personal communications styles influence how people are motivated.
  • Provide resources, environments and opportunities that support long-term professional growth.
  • Influence and communicate effectively by adapting to the personal communication style needs and preferences of others.


CERTIFICATE PROGRAM

Supervisor and Manager Development Program


CREDITS
  • NRECA – 1 credit
  • CEU – 0.6 credits
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Curriculum

Instructors

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Fees

$619

The registration fee is per person, per course. Group registration not available. This class is limited to 25 participants. Enrollment is on a first come, first served basis. Both sessions of the course must be attended to earn one (1) course credit towards the SMDP. Attendance will be checked during each session. Should a participant miss one of the two sessions, that participant will need to re-register for the course and attend both sessions to earn credit. Subsequent registration will be at full price.

Competencies

CORE COMPETENCIES
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ROLE-SPECIFIC
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SUPERVISORY, MANAGEMENT AND LEADERSHIP

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See Also

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