Best in Class Model
The Best in Class Model empowers Touchstone Energy® Cooperatives to continue to be the gold standard of excellence in the energy industry. We’ve organized more than 20 years of proven programs, research, internal and external resources and engagement ideas into four quadrants. Used together, the resources in every quadrant help you showcase the Cooperative Difference and ensure you are your members source of power and information. The top half focuses on internal operations and should be reviewed first so your external member engagement efforts are supported by your internal team.
Please review each quadrant of the model below to learn more about our program and resources and email us at
firstname.lastname@example.org if you have additional questions.
Cooperative Performance Quadrant: Arms cooperative leaders with proven metrics and data to identify trends in this dynamic industry, embrace change and develop successful strategies for achieving success in the future. This section ties to our core value of
Cooperative Culture Quadrant: Empowers our network’s teams with the resources, education and skills needed to support the co-op of the future. This section ties to our core value of
Digital Engagement: Encourages the adoption of exciting media and campaign messaging to better promote the cooperative difference. This section ties to our core value of
Community Engagement: Strengthens co-ops’ ability to connect, engage and build lasting relationships with their member-owners in all demographics to elevate their communities and uplift future generations. This section ties to our core value of
Commitment to Community.