​​ The ongoing evolution of co-op business model to consumer-centric poses a key challenge in achieving the most efficient outcome for consumer members while concurrently rewarding and motivating a highly skilled and committed workforce. This involves identifying practical utility-side and end-use solutions, including shared services and other resource strategies. This case study in our series about Strategic Sourcing highlights the efforts of Golden Spread in launching its “IT Community” for a collaborative, member-driven approach to technology and service needs.

See more case studies about Strategic Sourcing here.