For decades, information technology (IT) has been a crucial component of utility operations. Analytical IT tools and services are evolving at a rapid pace, and there are a number of maturing and emerging options for co-ops.
Analytical tools can be used to extract insights from the large volumes of system and member data that co-ops collect on a daily basis.
There is opportunity for co-ops to use data strategically in decision-making with the support of newly available analytical tools. Examples of innovation and success in this area can be found by looking at other co-ops' efforts in building and deploying analytical teams and products.
This report explains how data analytics can provide benefits to co-op operations and includes case studies on five co-ops who are exploring and applying data analytics today.
