Performance Management

Your People are Your Most Powerful Asset

Performance management is critical for every organization. Having a robust performance management system in place allows your organization to:

  • Align employee goals with the business strategy.
  • Provide clarity on where employees should focus their efforts.
  • Assist with organizational training and development strategy.
  • Provide the opportunity for ongoing feedback.
  • Retain top talent.
  • Increase employee engagement.

Our process begins by reviewing and clarifying the cooperative’s human capital goals and defining specific performance management objectives. Our consultants work with each cooperative to build a performance management process; and related performance assessment system that not only focuses on “what gets done” but also on “how it gets done” using SMART goals and a competency-based approach. Our performance assessments define behaviors related to each competency, which reduces subjectivity in the appraisal process. We also train performance raters, typically supervisors and managers, in how to develop goals for the future that are clearly defined and timebound, in addition to providing training and coaching on performance discussions.

CEO Performance Assessment

We partner with cooperative Boards to help assess and manage the performance of their only employee—the cooperative CEO. This process includes:

  • Development of a customized online survey to evaluate the CEO goals and performance for the past year.
  • Uncovering of critical issues, concerns, barriers and bringing to light opportunities for improvement.
  • Gathering of goals and accomplishments from the CEO to populate the survey.
  • Administration of survey to the Board of directors.
  • Collection and analysis of survey results.
  • Generation of a summary report of survey results.

360-Degree Leadership Assessment

Empower your leaders with a 360-degree assessment—designed to help co-op leaders identify their strengths and areas of opportunity for development. This comprehensive tool provides a holistic view by gathering feedback from multiple sources, the manager or Board, peers, direct reports—as well as the individual being assessed.

The assessment evaluates a spectrum of competencies essential for effective leadership for America’s electric cooperatives, encompassing areas including:

  • Strategic vision
  • Communication
  • Decision making
  • Problem solving
  • Team leadership, and more!

Following the assessment, our TruScore Certified coach will help your co-op leaders understand their results—then create a customized plan to take their leadership skills to the next level.

We're here to help you power the performance management goals of your co-op. Contact us today to ensure your leaders have the skills they need now and in the future.

*NRECA uses 360 assessments from TruScore, an organization with 50+ years of experience within the 360-degree assessments space.


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