In recent years, comprehensive residential energy efficiency services at electric cooperatives have become less common due to the retirement of staff experts or diversion of staff to other projects. These staff, often called energy advisors, have historically conducted rigorous inspections at cooperative member homes, made specific recommendations on energy efficiency upgrades, and provided guidance on how to implement the recommendations. The services have typically been provided free of charge.
With the loss of this crucial expertise, cooperatives may be missing a big opportunity to support their members and improve their quality of life. They are less equipped to help members conserve energy, reduce their energy bills, and improve the comfort and air quality of their homes. This can result in lower member satisfaction, higher wholesale power costs, and a diminished ability to support electrification efforts.
This NRECA Surveillance article reviews various ways that cooperatives can address this challenge and rejuvenate residential energy efficiency programs.
