What is the deadline for hotel reservations?
The reservation cut-off date is January 25, 2023.
Who do I contact if the hotel is sold out before the cutoff date?
If no rooms are available at the designated hotel, "Hotel Pending" should be selected as a hotel option. Selecting this option ensures that the reservation request will be processed as soon as additional inventory is secured and/or an alternate hotel has been identified. Members who secure a reservation using Hotel Pending will receive an email confirmation identifying the hotel name, location and rate once the hotel has been confirmed. NRECA guarantees a guestroom to all members who have secured a guestroom through the NRECA Housing Center prior to the reservation cut-off date.
What should I do if the room nights requested are noted as “Waitlisted?”
Room nights noted as “waitlisted” are rooms currently secured by NRECA but may be designated for other groups. In these cases, rooms may be reassigned to accommodate current registration requests. The Housing Center works closely with NRECA’s convention hotels to accommodate all requests and confirmation of these nights will be confirmed as quickly as possible.
Who do I contact to obtain room nights outside of the room block pattern provided?
Members wishing to extend their stays beyond the dates provided online may do so on an availability basis only. Reservations for the nights proceeding Saturday, March 4, 2023, and after Wednesday, March 8, 2023, may not be available. Please make a reservation online for any available dates; then contact the Housing Center via email to request a date change to the reservation. The Housing Center works closely with NRECA's convention hotels to accommodate all requests and confirmation of these additional nights will be provided as quickly as possible. Extended stay requests will be confirmed based on hotel availability and are not guaranteed.
How are hotel reservations secured for VIP groups?
As a courtesy to NRECA's board of directors and their guests and statewide officials (president, manager and editor), NRECA secures reservations for these members using a separate reservation process. Special housing arrangements have been made. These individuals and/or their assistants will be contacted directly for information. Members may opt out of this process and secure reservations using the online system, if applicable.
May I contact the hotel directly to secure my reservations?
Maritz Global Events is the official housing provider for the 2023 PowerXchange and TechAdvantage® Experience. Reservations made by unaffiliated organizations may appear to have lower rates, however they may be illegitimate, not have the rooms to sell, have unreasonable cancellation or change penalties, or be completely non-refundable. Please be aware of, and report, any unauthorized solicitation to NRECA via email at firstname.lastname@example.org. NRECA will only be responsible for rooms secured through the NRECA Housing Center.
The NRECA Housing Center is set up to manage all reservations for PowerXchange and TechAdantage Experience events. Only reservations received by the hotels from the NRECA Housing Center will be accepted into the NRECA room block. Room reservations secured in ways other than through the NRECA Housing Center (via cooperative.com) may be subject to (1) higher rates and/or (2) being transferred from the NRECA room block to a neighboring hotel. Only after February 8, 2023 will members be able to secure, modify and cancel reservations with the hotels directly.
Are the hotels within walking distance to the convention center?
All of the convention hotels are located within 0.5 miles of the Music City Center. Currently, shuttle service will be available at the following hotels: Renaissance Nashville, Holston House, Grand Hyatt Nashville, the Hilton Nashville Downtown hotels beginning Sunday, March 5 to and from the convention center. If applicable, additional routes will be added to accommodate attendees.
Will I get a confirmation email with hotel reservation number(s)?
The Housing Center can assist members with gathering hotel confirmation numbers for groups of 10 or more reservations. Otherwise, hotel confirmation numbers may be obtained by contacting the hotel directly on and after February 8, 2023.
When I enter my credit card information, a prompt states that my credit card is invalid. What's going on?
Valid credit card information is provided when the rooming lists are forwarded to the hotels. The credit card used must not expire before July 2023. A valid credit card is needed in order for the hotels to charge the one-night deposit due at the cutoff date.
What is NRECA's room cancellation policy?
All cancellations must be submitted in writing to the Housing Center by January 25, 2023, 9 p.m. ET to avoid a cancellation fee. A non-refundable deposit equal to one (1) night's room and tax may be charged for cancellations made after January 25, 2023, to the credit card used to guarantee the reservation. NRECA's cancellation policy overrides any hotel policies concerning room cancellations. Please note: Reservations not cancelled, and/or if registrants do not arrive at the hotel on the check-in date requested, will forfeit the first night's deposit and the entire reservation will be cancelled.