Cancellations, Refunds and Changes​​​​​
Members with a login can make changes and cancellations online via My Registrations. Cancellations received/processed by February 18, 2024, are fully refundable. Registrants who cancel after February 18, 2024, will be issued a refund minus a $350 cancellation fee. Guest/Spouse registration fee is fully refundable if canceled by February 18, 2024, no refunds after this date. Substitutions are accepted. No shows and registrants failing to cancel prior to March 3, 2024, are responsible for paying the full registration fee and any pre-conference workshops. Special events or ticketed item fees are non-refundable. If you have difficulty cancelling online, you may contact Accounts Receivable at 703-907-6875 or