Members with a cooperative.com login can make changes and cancellations online via 
My Registrations. Cancellations received/processed by January 29, 2027, are fully refundable. Registrants who cancel after January 29, 2027, will be issued a refund minus a $350 cancellation fee. Preconference courses and workshops are fully refundable if cancelled by January 29, 2027. After January 29, 2027, a $350 cancellation fee will apply to each full-day preconference course or workshop, and a $175 cancellation fee will apply to each half-day preconference course or workshop. Guest/spouse registrations are fully refundable through January 29, 2027; no refunds will be issued for cancellations received after that date. Registration, ticketed events, workshops and housing are non-transferable. Ticketed events are non-refundable and non-transferable. No-shows and registrants who fail to cancel before the first day of the event are responsible for the full registration fee and any preconference course or workshop fees. If you have difficulty cancelling online, or do not have a cooperative.com login, please contact registration@nreca.coop.
Housing Terms & Conditions
Room Guarantee
All hotel rates are quoted in USD and exclude taxes & fees. Hotel room rates are subject to applicable taxes (12.72%-16.02%, subject to change without notice) that are in effect at check-out time.
A credit card is required for each reservation and must have an expiration date on or after April 2027. Your room is not reserved if you do not provide a valid credit card. You will receive an email with your confirmation number approximately 2 weeks before arrival. If you do not receive it, please check your spam folder before contacting the Housing Center or the hotel.
The organizer takes no responsibility if a room preference is not available at check-in. Should you need to arrive early, please contact the hotel to check hotel availability. Early check-in requests cannot be guaranteed.
Each guest must present a valid credit card upon check-in.
Should you require changes to your reservation or have questions, please contact the Housing Center at
nrecapxta@showcare.com.
Reservation Credit Card Hold
All reservations must be guaranteed with a valid credit card.
To secure each reservation, the hotel will place a one-night hold on the credit card provided at the time of booking, equal to the applicable room rate plus taxes. This card is used to guarantee the reservation and is not the card that will be charged during the guest's stay.
Upon check-in, guests will be required to present a credit card for payment of room charges, taxes, and any incidental expenses.
Reservations cancelled after 9 p.m. ET on Wednesday, January 6, 2027, will be subject to a cancellation fee equal to one night's room rate and applicable taxes, which will be charged to the credit card used to guarantee the reservation.
NRECA's housing terms and conditions supersede any hotel policies regarding reservation cancellations.
Group Block Cut-off Date
Group sub-block rooms (state and exhibitor) must be reserved within the group block by 9 p.m. ET on Wednesday, December 16, 2026.
New Reservations, Changes & Cancellation Policy
Housing Center will accept new hotel reservations, changes and cancellations until 9 p.m. ET on Wednesday, January 6, 2027. New reservations are based on availability and not guaranteed.
As of Saturday, January 16, 2027, all guestroom requests (to include changes, substitutions and cancellations) must be made directly with the hotel(s). Please do not call the hotel to confirm hotel reservation(s) until Saturday, January 16, 2027, as rooms may not be confirmed by the hotel(s) until this date. Additional guestrooms requested will be processed on an availability basis and may be subject to a higher rate. NRECA will not be responsible for guestroom additions and/or modifications made directly with the hotel on or after this date.
Cancellations
- NRECA is not responsible for no-shows or early departure fees charged by the hotels or rooms resold due to non-arrival.
- Cancel by the deadline: To avoid a cancellation fee, email the Housing Center at nrecapxta@showcare.com by January 6, 2027, at 9 p.m. ET.
- Cancellations after the deadline: Cancellations made after the deadline will be charged a non-refundable deposit equal to one night’s room rate and tax to the credit card used to guarantee the reservation. NRECA’s housing cancellation policy overrides any hotel policies regarding room cancellations.
No-shows: If you do not cancel your reservation and do not arrive at the hotel on your scheduled check-in date, a no-show fee, equal to one night’s room and tax, will be charged to the credit card on file. Additionally, your entire reservation may be cancelled.
- Need assistance? Contact the Housing Center at 514-380-5380 or 888-885-8022, Monday–Friday, 9 a.m. – 5 p.m. ET, or email nrecapxta@showcare.com.
Attendees are encouraged to stay at our contracted hotels. Staying at the contracted hotel not only gives attendees access to special discounted room rates but also keeps them close to all meeting events for maximum interaction with fellow attendees and faculty.
IMPORTANT REMINDER: Showcare is the only hotel provider endorsed by NRECA. If you are contacted by other third-party companies offering hotel assistance, please be aware that they are not endorsed by our event. Entering into financial agreements with these companies can have costly consequences, which are not protected by event management.
