Registrants with a login can make changes and cancellations online via My Registrations. Cancellations received/processed by July 17, 2020 are fully refundable. Registrants who cancel after July 17, 2020 through August 1, 2020 will be issued a refund minus a $200 cancellation fee. Substitutions are accepted. No-shows and registrants failing to cancel prior to August 2, 2020 are responsible for paying the full registration fee and any pre-con workshops, courses, etc., if applicable. Special events or ticketed item fees are non-refundable. If you are not a member of NRECA or have difficulty cancelling online, please contact Accounts Receivable at (703) 907-6875, or fax your cancellation request to 703-907-5951.