Members with a cooperative.com login can make changes and cancellations online via My Registrations. Cancellations received/processed by July 12, 2020, are fully refundable. Registrants who cancel after July 12, 2020, will be issued a refund minus a $50 cancellation fee per course. Substitutions and course changes are accepted. No shows and registrants failing to cancel prior to July 24, 2020, are responsible for paying the full course registration fees. Special events or ticketed item fees are non-refundable. If you have difficulty cancelling online, please contact Accounts Receivable at 703-907-6875, firstname.lastname@example.org or fax to 703-907-5951.