​​​​​​​​​​​​​​​​​​​​​​​​​​​NRECA'S HOUSING CANCELLA​​TION POLICY

All cancellations must be received by the Housing Center by 9 p.m. ET on the public cut-off date, through the housing website. A non-ref​undable deposit equal to one (1) night's room and tax will be charged for cancellations made after the published hotel cut-off date to the credit card used to guarantee the reservation. NRECA's cancellation policy overrides any hotel policies concerning room cancellations. Please note: If you do not cancel your reservation and/or do not arrive at the hotel on the check-in date requested, the first night's deposit will be forfeited, and your entire reservation will be cancelled.

CANCELLATIONS, REFUNDS AND CHANGES

Members with a cooperative.com login can make changes and cancellations online via My Registrations. Cancellations received/processed by 10 business days before the start of the event are fully refundable. No refunds will be issued for the guest/spouse fee after 10 business days before the start of the event. Registrants who cancel after 10 business days before the start of the event will be issued a refund minus a $350 cancellation fee; additionally, for any full day pre-conference course/workshop, a $350 cancellation fee per course will be applied and $175 cancellation fee will be applied for any half day pre-conference course/workshop. No shows and registrants failing to cancel prior to the first day of the event are responsible for paying the full registration fee and any workshop fees. Special events or ticketed items are non-refundable. If you have difficulty cancelling online, or do not have a cooperative.com login, please contact registration@nreca.coop. ​​