​​​​​​​​​​​​Cancellations, Refunds and Changes

Members with a login can make changes and cancellations online via My Registrations. Cancellations received/processed by February 16, 2024, are fully refundable. Registrants who cancel after February 16, 2024, will be issued a refund minus a $350 cancellation fee; additionally, for any pre-conference course/workshop, a $350 cancellation fee per course will be applied.  Guest/Spouse registration fee is fully refundable if canceled by February 16, 2024, no refunds after this date. Substitutions are accepted. No shows and registrants failing to cancel prior to March 1, 2024, are responsible for paying the full registration fee and any pre-conference workshops. Special events or ticketed item fees are non-refundable. If you have difficulty cancelling online, you may contact Accounts Receivable at 703-907-6875 or​