Cancellation, Refunds and Changes Policy

​​​​​​​​​​​​​​​​​​​​Members with a cooperative.com login can make changes and cancellations online via My Registrations. Registration cancellations received/processed by Feb. 20, 2026, are fully refundable (excluding special events and ticket items). Registrants who cancel after Feb. 20, 2026, will be issued a refund minus a $350 cancellation fee; additionally, for any full day pre-conference course/workshop, a $350 cancellation fee per course will be applied and $175 cancellation fee will be applied for any half day pre-conference course/workshop.

Guest/spouse registration fee is fully refundable if canceled by Feb. 20, 2026, no refunds after this date. Substitutions are accepted. No shows and registrants failing to cancel prior to March 6, 2026, are responsible for paying the full registration fee and any pre-conference workshops. Special events or ticketed item fees are non-refundable, but transferable to another attendee (example: Entertainment Night, PAC Breakfast and NRECA International Lunch).

If you have difficulty cancelling online, need to process a substitution, or do not have a coop.com login, please contact Accounts Receivable at accountsreceivable@nreca.coop.