​​​Members with a login can make changes and cancellations online via My Registrations. Cancellations received/processed by August 8, 2023, are fully refundable. Registrants who cancel after August 8, 2023,​ will be issued a refund minus a $75 cancellation fee. Substitutions are accepted. No shows and registrants failing to cancel prior to August 23, 2023, are responsible for paying the full registration fee and any pre-conference workshops. Special events or ticketed item fees are non-refundable. If you have difficulty cancelling online, please contact Accounts Receivable at 703.907.6875 or​​.