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Cancellations can be made online via Cooperative.com > Member Center > My Registrations. For more information on cancellations, please contact Accounts Receivable at 703-907-6875, accountsreceivable@nreca.org or fax to 703-907-5951.

Hotel Cancellation Policy

All cancellations must be submitted by 9:00 p.m. ET Wednesday, March 25, 2020, to avoid a cancellation fee. Cancellations can be processed/submitted online, via email at nrecaatt@experient-inc.com or by fax at (847) 996-5832. A non-refundable deposit equal to one (1) night's room and tax will be charged for cancellations made after March 25, 2020, to the credit card used to guarantee the reservation. NRECA's cancellation policy overrides any hotel policies concerning room cancellations.

Please note: Reservations not cancelled, and/or if registrants do not arrive at the hotel on the check-in date requested, will forfeit the first night's deposit will be forfeited and the entire reservation will be cancelled.

Hyatt Regency Washington Cancellation Policy: Reservation cancellations received for guest staying at the Hyatt Regency Washington on Capitol Hill Hotel will incur a cancellation fee equal to two (2) night's room and tax for cancellations made after March 25, 2020, to the credit card used to guarantee the reservation.

Questions about hotel reservations and the cancellation policy? Download the Frequently Asked Questions document.