Cancellations can be made online via > Member Center > My Registrations. For more information on cancellations, please contact Accounts Receivable at 703-907-6875, or fax to 703-907-5951.

Hotel Cancellation Policy

All cancellations must be submitted in writing to the Housing Center by 9:00 p.m. EST on March 25, 2019, to avoid a cancellation fee. A non-refundable deposit equal to one (1) night's room and tax will be charged for cancellations made after the hotel cut-off date to the credit card used to guarantee the reservation. NRECA's cancellation policy overrides any hotel policies concerning room cancellations. 

Hyatt Regency Washington Cancellation Policy:  Reservation cancellations received for guest staying at the Hyatt Regency Washington on Capitol Hill Hotel will incur a cancellation fee equal to two (2) night's room and tax for cancellations made after March 25, 2019, to the credit card used to guarantee the reservation.

Please note: If you do not cancel your reservation and/or do not arrive at the hotel on the check-in date requested, the first night's deposit will be forfeited and your entire reservation will be cancelled.

Questions about hotel reservations and the cancellation policy? Download the Frequently Asked Questions document.