Cancellation, Refunds and Changes

​​​​​​​​​​​​​​​​​​​​​​​​Members with a cooperative.com login can make cha​​n​ges and cancellations online via My Registrations. ​Cancellations received/processed October 1, 2025 (which includes pre-conference workshops or trainings) are fully refundable. Registrants who cancel after October 1, 2025, through October 13, 2025, will be issued a refund minus a $350 cancellation fee. Substitutions are accepted. No shows and registrants failing to cancel prior to October 13, 2025, (which includes pre-conference workshops or trainings) are responsible for paying the full registration fee and any pre-conference workshops. Special events or ticketed item fees are non‐refundable. If you have difficulty cancelling online, please contact Accounts Receivable at 703.907.6875 or ​accountsreceivable@nreca.coop.​​