Members with a cooperative.com login can make changes and cancellations online via
My Registrations. Cancellations received/processed by March 20, 2020, are fully refundable. Registrants who cancel after March 20, 2020, will be issued a refund minus a $200 cancellation fee. Substitutions are accepted. No shows and registrants failing to cancel prior to April 4, 2020, are responsible for paying the full registration fee and any pre-conference workshops. Special events or ticketed item fees are non-refundable. If you have difficulty cancelling online, you may contact Accounts Receivable at 703-907-6875,
firstname.lastname@example.org or fax your cancellation request to 703-907-5951.