Cancellation and Refund Policy
In-Person
Members with a cooperative.com login can make changes and cancellations online via My Registrations. Cancellations received/processed by 10 business days before the start of the conference (which includes pre-conference workshops or trainings) are fully refundable. Registrants who cancel after 10 business days before the start of the conference will be issued a refund minus a $350 cancellation fee. Substitutions are accepted. No shows and registrants failing to cancel prior to the first day of the conference are responsible for paying the full registration fee and any pre-conference courses/workshops. Special events or ticketed item fees are non-refundable. If you have difficulty cancelling online, you may contact Accounts Receivable at 703.907.6875 or accountsreceivable@nreca.coop.
Online
Members with a cooperative.com login can make changes and cancellations online via My Registrations. Cancellations received by 10 business days before the start of the conference are fully refundable. Registrants who cancel after and no shows failing to cancel prior to 10 business days before the start of the conference are responsible for paying the full conference registration fee. Substitutions are not allowed. If you have difficulty cancelling online, you may contact Accounts Receivable at 703.907.6875 or accountsreceivable@nreca.coop.
