Cancellation and Refund Policy

​​In-Person: Members with a cooperative.com login can make changes and cancellations online via My Registratio​ns. Cancellations received/processed by January 9, 2026, are fully refundable. Registrants who cancel after January 9, 2026, will be issued a refund minus a $350 cancellation fee. Additionally, for any pre-conference course/workshop, a $350 cancellation fee per course/workshop will be applied. Guest/Spouse fee is non-refundable after January 9, 2026. Substitutions are accepted. No shows and registrants failing to cancel prior to January 25, 2026, are responsible for paying the full conference and any pre-conference courses/workshops. Special events or ticketed item fees are non-refundable. If you have difficulty cancelling online, need to process a substitution, or do not have a coop.com login, please contact Accounts Receivable at accountsreceivable@nreca.coop.

Online: Members with a cooperative.com login can make changes and cancellations online via My Registrations. Cancellations received/processed by January 9, 2026, are fully refundable. Registrants who cancel after January 9, 2026, will be issued a refund minus a $350 cancellation fee. Substitutions are accepted. No shows and registrants failing to cancel prior to January 25, 2026, are responsible for paying the full conference. If you have difficulty cancelling online, need to process a substitution, or do not have a coop.com login, please contact Accounts Receivable at accountsreceivable@nreca.coop.