Members with a Cooperative.com login can make changes and cancellations online via My Registrations.
Cancellations received/processed by April 27 are fully refundable. Registrants who cancel after April 27 will be issued a refund minus a $200 cancellation fee. Substitutions are accepted.
No shows and registrants failing to cancel prior to the first day of the conference/meeting/event (which includes pre-conference workshops or trainings) are responsible for paying the full registration fee and any pre-conference workshops. Special events or ticketed item fees (Touchstone reception) are nonrefundable.
Special events or ticketed item fees are nonrefundable. If you have difficulty cancelling online, you may contact Accounts Receivable at 703-907-6875,
firstname.lastname@example.org or fax your cancellation request to 703-907-5951.