​​​​​​​​​​Cancellations, Re​​funds and Changes

Connect Conference​:
Members with a login can make changes and cancellations online via My Registrations. Cancellations received by April 18, 2023, are fully refundable. Registrants who cancel after this date will be issued a refund minus a $350 cancellation fee. Substitutions are accepted. No shows and registrants failing to cancel prior to May 2, 2023, are responsible for paying the full registration fee and any pre-con, post-con workshops, courses, etc., if applicable. Special events or ticketed item fees are non-refundable. If you have difficulty cancelling online, you may contact Accounts Receivable at ​703-907-6875 or​