Cancellations, Refunds and Changes
Members with a Cooperative.com login can make changes and cancellations online via My Registrations. Cancellations received/processed by April 23, 2024, are fully refundable. Registrants who cancel after April 23, 2024, will be issued a refund minus a $350 cancellation fee. Substitutions are accepted. No-shows and registrants failing to cancel prior to May 7, 2024, are responsible for paying the full registration fee and any pre-conference workshop fees. Special events or ticketed item fees are non-refundable. If you have difficulty cancelling online, you may contact Accounts Receivable at 703-907-6875 or email@example.com.