Members with a cooperative.com login can make changes and cancellations online via My Registrations. Cancellations received/processed by December 21, 2023, are fully refundable. Registrants who cancel after December 21, 2023 will be issued a refund minus a $350 cancellation fee. Guest/Spouse registration fee is fully-refundable if canceled by December 21, 2023. No refunds will be issued for the Guest/Spouse fee after December 21, 2023.
Substitutions are accepted. No-shows and registrants failing to cancel prior to January 7, 2024, are responsible for paying the full registration fee and any Pre-Conference Workshop fees. Special events (including spouse activities) or ticketed item fees are non-refundable. If you have difficulty cancelling online, you may contact Accounts Receivable at 703-907-6875,