NRECA'S HOUSING CANCELLATION POLICY
All cancellations must be submitted in writing to the Housing Center by 9:00 p.m. ET on the published hotel cut-off date identified for each Regional Meeting to avoid a cancellation fee. A non-refundable deposit equal to one (1) night's room and tax will be charged for cancellations made after the published hotel cut-off date to the credit card used to guarantee the reservation. NRECA's cancellation policy overrides any hotel policies concerning room cancellations. Please note: If you do not cancel your reservation and/or do not arrive at the hotel on the check-in date requested, the first night's deposit will be forfeited and your entire reservation will be cancelled.
REGISTRATION CANCELLATIONS, REFUNDS AND CHANGES
Members with a cooperative.com login can make changes and cancellations online via
My Registrations. Cancellations received/processed by 10 business days are fully refundable. Registrants who cancel after 10 business days will be issued a refund minus a $350 cancellation fee; additionally, for any pre-conference course/workshop, a $350 cancellation fee per course will be applied. Guest/spouse fee is non-refundable after 10 business days. Substitutions are accepted. No shows and registrants failing to cancel prior to Sept. 26, 2023, are responsible for paying the full registration fee and any pre-conference workshop fees. Special events or ticketed item fees are non-refundable. If you have difficulty cancelling online, you may contact Accounts Receivable at 703-907-6875,