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​NRECA'S HOUSING CANCELLATION POLICY

All cancellations must be submitted in writing to the Housing Center by 9:00 p.m. ET on the published hotel cut-off date identified for each Regional Meeting to avoid a cancellation fee. A non-refundable deposit equal to one (1) night's room and tax will be charged for cancellations made after the published hotel cut-off date to the credit card used to guarantee the reservation. NRECA's cancellation policy overrides any hotel policies concerning room cancellations. Please note: If you do not cancel your reservation and/or do not arrive at the hotel on the check-in date requested, the first night's deposit will be forfeited and your entire reservation will be cancelled.

REGISTRATION CANCELLATIONS, REFUNDS AND CHANGES

Members with a cooperative.com login can make changes and cancellations online via My Registrations. Cancellations received/processed by September 14, 2021 are fully refundable. Registrants who cancel after September 14, 2021 will be issued a refund minus a $200 cancellation fee. Substitutions are accepted. No shows and registrants failing to cancel prior to September 28, 2021 are responsible for paying the full registration fee and any pre-conference workshops. Special events or ticketed item fees are non-refundable. If you have difficulty cancelling online, you may contact Accounts Receivable at 703-907-6875, accountsreceivable@nreca.coop or fax to 703-907-5951.

VIRTUAL CONFERENCES & MEETINGS CANCELLATION, REFUNDS AND CHANGES

Members with a Cooperative.com login can make changes and cancellations online via My Registrations. Cancellations received/processed by September 21, 2021 are fully refundable.  Registrants who cancel after and no shows failing to cancel prior to September 21, 2021 are responsible for paying the full registration fee and all pre-conference workshop and training fees, if applicable. Special events or ticketed item fees are non-refundable. Substitutions are not allowed.  If you have difficulty cancelling online, you may contact Accounts Receivable at 703.907.6875 or accountsreceivable@nreca.coop.