NRECA'S HOUSING CANCELLATION POLICY

All cancellations must be submitted in writing to the Housing Center by 9:00 p.m. ET on the published hotel cut-off date identified for each Regional Meeting to avoid a cancellation fee. A non-refundable deposit equal to one (1) night's room and tax will be charged for cancellations made after the published hotel cut-off date to the credit card used to guarantee the reservation. NRECA's cancellation policy overrides any hotel policies concerning room cancellations. Please note: If you do not cancel your reservation and/or do not arrive at the hotel on the check-in date requested, the first night's deposit will be forfeited and your entire reservation will be cancelled.

REGISTRATION CANCELLATIONS, REFUNDS AND CHANGES

Members with a cooperative.com login can make changes and cancellations online via My Registrations. Cancellations received/processed by 10 business days before the start of the conference/meeting/event (which includes pre-conference workshops or trainings) are fully refundable. Registrants who cancel after 10 business days before the start of the conference/meeting/event through the day before the start of the conference/meeting/event will be issued a refund minus a $175 cancellation fee. Substitutions are accepted. No shows and registrants failing to cancel prior to the first day of the conference/meeting/event (which includes pre-conference workshops or trainings) are responsible for paying the full registration fee and any pre-conference workshop fees. Special events or ticketed item fees (such as ACRE Breakfast) are non-refundable. If you have difficulty cancelling online, you may contact Accounts Receivable at 703-907-6875, accountsreceivable@nreca.coop or fax to 703-907-5951.