All cancellations must be submitted in writing to the Housing Center by 9 p.m. ET on the published hotel cut-off date identified for each Regional Meeting to avoid a cancellation fee. A non-refundable deposit equal to one (1) night's room and tax will be charged for cancellations made after the published hotel cut-off date to the credit card used to guarantee the reservation. NRECA's cancellation policy overrides any hotel policies concerning room cancellations. Please note: If you do not cancel your reservation and/or do not arrive at the hotel on the check-in date requested, the first night's deposit will be forfeited and your entire reservation will be cancelled.


Members with a login can make changes and cancellations online via My Registrations. Cancellations received/processed by 10 business days are fully refundable. Registrants who cancel after 10 business days will be issued a refund minus a $350 cancellation fee. Additionally, for any full day pre-conference course/workshop, a $350 cancellation fee per course will be applied and for any half day pre-conference course/workshop a $175 cancellation fee per course will apply.​ Guest/spouse fee is non-refundable after 10 business days. Substitutions are accepted. No shows and registrants failing to cancel prior to Sept. 16, 2024​​,​ are responsible for paying the full registration fee and any pre-conference workshop fees. Special events or ticketed item fees are non-refundable. If you have difficulty cancelling online, you may contact Accounts Receivable at 703-907-6875,