Cancellation, Refunds and Changes Policy

​​​​​​​​​​​​​​​NRECA'S HOUSING CANCELLATION POLICY

All cancellations must be received by the Housing Center by 9 p.m. ET on Aug. 21, 2026, through the housing website, via email at nrecareg5_6@maritz.com, or by fax to (330)425-4983. A non-refundable deposit equal to one (1) night's room and tax will be charged for cancellations made after the published hotel cut-off date to the credit card used to guarantee the reservation. NRECA's cancellation policy overrides any hotel policies concerning room cancellations. Please note: If you do not cancel your reservation and/or do not arrive at the hotel on the check-in date requested, the first night's deposit will be forfeited, and your entire reservation will be cancelled.

REGISTRATION CANCELLATIONS, REFUNDS AND CHANGES

Members with a cooperative.com login can make changes and cancellations online via My Registrations. Cancellations received/processed by September 7, 2026, are fully refundable. Registrants who cancel after September 7, 2026, will be issued a refund minus a $350 cancellation fee; additionally, for any full day pre-conference course/workshop, a $350 cancellation fee per course will be applied and for any half day pre-conference course/workshop a $125 cancellation fee per course will apply. Guest/spouse fee is non-refundable after September 7, 2026. Substitutions are accepted. No shows and re​gistrants failing to cancel prior to September 21, 2026, are responsible for paying the full registration fee and any pre-conference workshop fees. Special events or ticketed item fees are non-refundable. If you have difficulty cancelling online, need to process a substitution, or do not have a coop.com login, please contact Accounts Receivable at  ​accountsreceivable@nreca.coop.