​Members with a login can make changes and cancellations online via My Registrations. Cancellations received/processed 30-days prior to the class start are fully refundable. Registrants who cancel less than 30-days to the start of the program, are responsible for paying 50% of the program fee. No shows and registrants failing to cancel on or after the first class day, are responsible for paying 100% of the program fee. Substitutions are not allowed. If you have difficulty canceling online, you may contact Accounts Receivable at 703.907.6875 or​.​