Cancellation, Refunds and Changes Policy

​​​​​​​​​​​​​​​​​​​​NRECA'S HOUSING CANCELLATION POLICY

All cancellations must be received by the Housing Center by 9 p.m. ET on Sept. 11, 2026, through the housing website, via email at nrecareg2_3@maritz.com. A non-refundable deposit equal to one (1) night's room and tax will be charged for cancellations made after the published hotel cut-off date to the credit card used to guarantee the reservation. NRECA's cancellation policy overrides any hotel policies concerning room cancellations. Please note: If you do not cancel your reservation and/or do not arrive a​t the hotel on the check-in date requested, the first night's deposit will be forfeited, and your entire reservation will be cancelled.

REGISTRATION CANCELLATIONS, REFUNDS AND CHANGES

Members with a cooperative.com login can make changes and cancellations online via My Registrations. Cancellations received/processed by October 6, 2026, are fully refundable. Registrants who cancel after October 6, 2026, will be issued a refund minus a $350 cancellation fee; additionally, for any full day pre-conference course/workshop, a $350 cancellation fee ​per course will be applied and for any half day pre-conference course/workshop a $125 cancellation fee per course will apply. Guest/spouse fee is non-refundable after October 6, 2026. Substitutions are acce​pted. No shows and registrants failing to cancel prior to October 21​, 2026, are responsible for paying the full registration fee and any pre-conference workshop fees. Special events or ticketed item fees are non-refundable. If you have difficulty cancelling online, need to process a substitution, or do not have a coop.com login, please contact Accounts Receivable at ​​ accountsreceivable@nreca.coop​.