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For more than 25 years, NRECA’s National Consulting Group has been helping electric cooperatives across the country improve business processes to use resources more efficiently to get things done more effectively.
BPI Process
Our BPI services involve a structured program that engages employees to apply improvement techniques to analyze and improve business processes. We emphasize a collaborative approach, assess the current process and identify the underlying factors hindering performance. We apply best practices to redesign processes for improvements, develop a process measurement system, and formulate a comprehensive plan to manage and monitor ongoing performance.
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- Work Orders
- Member Services
- Billing Cycle & Delinquent Accounts
- Outage Prevention and Restoration
- Material Management
- Operating Planning & Scheduling
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For more information:
Contact Henry Cano, 602-621-3905, henry.cano@nreca.coop
